Support

How to open a support ticket?
Step 1: Create an altrady Support Account  Before you can submit a support ticket, you will need to create your own altrady support account that is diff...
Thu, 13 Jun, 2019 at 8:54 PM
How to track the status of my support ticket?
Once you have successfully submitted your concern through a support ticket, you will receive a notification in your inbox.  In order to track the status...
Thu, 13 Jun, 2019 at 8:54 PM
How to send a feature request?
Our team is always open to receive suggestions, comments, and opinions from all subscribers. If you feel that altrady needs to include a certain feature in ...
Thu, 13 Jun, 2019 at 8:54 PM
How to report a bug?
If you happen to encounter a bug during the use of altrady, please submit a new ticket through your altrady support account to immediately notify us.  W...
Thu, 13 Jun, 2019 at 8:54 PM
How to check if app works correctly
To make sure that the altrady application works correctly, you can do a system check.  Step 1: Go to System Status.  Upon logging in, you will be di...
Thu, 13 Jun, 2019 at 8:55 PM